Confirm the milestone
Record the customer-supplied completion date, deadline and any builder process they need to follow.
Inspection service
Warranty timing, owner concerns and builder submission requirements belong in the first request.
Before the appointment
Share the completion date, relevant warranty deadline, property facts and owner concerns early enough to review appointment fit without implying a guaranteed builder response.
Record the customer-supplied completion date, deadline and any builder process they need to follow.
Agree which visible and accessible areas are included and which limitations apply.
Keep the appointment and report-delivery path aligned with the customer's timing.
The owner remains responsible for deadlines and communication with the builder.

From request to report
TrueFrame cannot promise that a builder, warranty provider or other party will accept an observation or requested action.
Tell us the property type, approximate size, age, occupancy, access and timing.
We review the purpose, requested scope, utilities, parties and practical access before offering a time.
The inspector observes accessible systems and areas within the agreed scope and records the visit.
Report delivery and any follow-up questions stay connected to the appointment.

Start with the property
Share the property, purpose, access and timing. We will review the request and explain the next step.